FAQs

Below you can find the most frequently asked questions about our wellness retreat, El Retiro de Dulcinea.

How to book a stay?

In the Prices and reservations section choose your dates on our availability calendar, fill in the form and press Send.

You will receive an email with the quote for your stay and instructions for payment and booking completion, which will be confirmed upon payment receipt.

How to book breakfast for my stay?

When booking your stay, tick the breakfast box on the booking form, before clicking Send.

How to book an activity?

In our Activities section, choose the activity you are interested in, fill in the form and click Send. You will receive an email with instructions for payment and booking completion, which will be confirmed upon payment receipt.

How to book a bundle (accommodation + activities)?

In our Bundles section, choose the bundle that suits your stay, fill in the form and click Send. You will receive an email with instructions for payment and booking completion, which will be confirmed upon payment receipt.

How to book one of our organic food bundles?

Our organic food bundles are carefully prepared for you, so you won’t have to worry about anything but making the most of your stay experience. When booking your stay, tick the box for those organic food bundles you are interested in (tapas lovers, mad about chocolate, etc.) on the booking form, before clicking Send.

How to shop organic food to my liking?

Do you prefer to choose your ingredients and give them that personal touch in our brand new kitchen at your disposal?
Our ecommerce biofood.es has everything you need, free of chemicals and preservatives organic food of the highest quality. You also have a wide range of wines, vermouths and traditionally produced liqueurs. All with organic produce certification.

Make your order online, we prepare it and leave it in your accommodation, refrigerated or at room temperature as required, to maintain the optimum quality of your products.
Enjoy a 10% discount in your first order with our welcoming voucher “biobienve10”.

Vegetarian, vegan and other dietary requirements (gluten-free, lactose-free, etc.)?

Are you vegan? vegetarian? Or do you have any dietary requirements? biofood.es is the only local business which fully accommodates them. Thanks to our integrated project, you will have a hassle free food experience during your stay and wellness retreat at El Retiro de Dulcinea.

Ready-to-enjoy and Take-away meals?

Do you want to make the most of each day during your stay? Have us prepare some food for you to take away or simply to enjoy at the table. Tell us via our contact form, by phone or whatsapp on (+34) 684036865. Don’t forget to let us know any dietary requirements you may have. We will be happy to help you and design a personalised menu according to your needs!

Activities not offered on our website

If you are interested in any other kind of activity initially not offered on our website, please let us know through our contact form, by phone or whatsapp at (+34) 684036865. If the activity(s) can be carried out locally, we will happily help you organise them!

If you haven’t found an answer to your question, you can send it to us by using the contact form.
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